Shipping policy
Shipping Policy
- Processing Time: Orders are processed within 2-3 business days after payment confirmation. (Unless it is a pre-order and details are determined in product description.)
- Shipping Methods: We offer Standard (5-7 business days), Expedited (2-3 business days), and Express (1-2 business days) shipping options at checkout.
- Shipping Rates: Calculated at checkout based on the shipping method and destination.
- Delivery Time: Estimated delivery within 5-7 business days for standard shipping, depending on the location.
- Tracking: A tracking number will be provided via email once your order has been shipped.
- Delays: We are not responsible for shipping delays caused by the carrier or customs.
- Lost or Damaged Items: Please contact us within 7 days if your package is lost or arrives damaged.
For any questions regarding your shipment, please email us at [support.lexwipp@heykira.io].