Shipping policy

Shipping Policy

  • Processing Time: Orders are processed within 2-3 business days after payment confirmation. (Unless it is a pre-order and details are determined in product description.) 
  • Shipping Methods: We offer Standard (5-7 business days), Expedited (2-3 business days), and Express (1-2 business days) shipping options at checkout.
  • Shipping Rates: Calculated at checkout based on the shipping method and destination.
  • Delivery Time: Estimated delivery within 5-7 business days for standard shipping, depending on the location.
  • Tracking: A tracking number will be provided via email once your order has been shipped.
  • Delays: We are not responsible for shipping delays caused by the carrier or customs.
  • Lost or Damaged Items: Please contact us within 7 days if your package is lost or arrives damaged.

For any questions regarding your shipment, please email us at [support.lexwipp@heykira.io].